Received
Thanks, that came through
Nothing else is needed from you right now. Here is what happens next, and the window it happens in.
What happens next
If a window passes without a reply, chase us. Missing our own published turnaround is our failure rather than a hint to give up.
Service enquiries: [email protected]. Editorial and advertising: [email protected].
- 1
Now
It arrived
Your enquiry is in. If no confirmation email appears within the hour, check spam before assuming it failed.
- 2
Within 1 business day
A brief form
For orders: a short brief form and a start date. Not a sales call.
- 3
Within 3 business days
Editorial replies
Guest post pitches and advertising enquiries get a decision inside three business days.
- 4
After you approve
Work starts
Nothing is invoiced until the brief is agreed, and the brief states exactly what the period will produce.